Marketing and Community Relations Liaison

You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

We are seeking a proactive, results-driven Marketing & Community Liaison to build meaningful relationships and drive business growth within our community in our Mt.Pleasant/Summerville area. Reporting to the Sales Manager, you will develop and maintain partnerships with healthcare providers, local organizations, churches, senior groups, and financial planners, with the primary goal of generating qualified leads to meet sales targets. This role will be key in expanding our reach and establishing our presence in the local community. You’ll track and report on progress, identify new opportunities, and actively engage in networking to foster long-term relationships.

Key Responsibilities:

• Lead Generation & Sales: Drive revenue growth by securing new business from key accounts in healthcare (hospitals, physicians, home health agencies, etc.), senior services (nursing homes, assisted living), and local organizations (churches, financial planners, etc.).
• Sales Activities: Conduct 40-50 outbound sales calls per week, including cold calls, follow-up, and in-person meetings to drive leads and establish relationships.
• Networking & Relationship Building: Build and implement a strategic networking plan to foster connections and partnerships with key groups in the community. Revisit and update plan as necessary.
• Client Retention: Maintain existing relationships, service accounts, and follow up to ensure customer satisfaction and opportunities for upselling or new services.
• Reporting: Provide weekly updates to the Sales Manager on your activities, progress, and opportunities within the community and market.
• Competitive Insight: Monitor competitive activities within your territory, staying informed on industry trends to keep the company ahead of the curve.

Qualifications:

• Education: Bachelor's degree in Marketing, Business, or a related field.
• Experience: Minimum 2-3 years of proven success in sales or business development, preferably in the healthcare sector.
• Sales Record: Demonstrated ability to meet and exceed sales targets through effective outreach and relationship building.

Key Skills & Abilities:

• Strategic Thinker: Ability to anticipate market trends and adapt plans to meet changing conditions.
• Exceptional Relationship Builder: Ability to develop strong, long-lasting partnerships with key stakeholders.
• Excellent Communication Skills: Strong oral and written communication skills to effectively present services and ideas.
• Customer Service Excellence: Focused on delivering superior service to clients and prospects alike.
• Organizational Skills: Ability to prioritize, stay organized, and manage time effectively.
• Tech-Savvy: Comfortable using basic computer applications and CRM tools to track activities and performance.
• Integrity & Confidentiality: High standards of integrity and the ability to handle sensitive information discreetly.

Success Factors:

• A professional and approachable demeanor.
• Proven ability to influence and persuade others positively.
• Excellent listening skills and the ability to act on feedback.
• A commitment to achieving and exceeding sales goals.
• Strong ability to work independently and as part of a collaborative team.

This is an exciting opportunity for a driven individual who thrives in a community-based, results-oriented environment. If you’re passionate about building relationships, achieving sales success, and making a difference in the healthcare and senior services industry, we want to hear from you!

_{Comfort Keepers is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.}