You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Are you looking for a career where you can use your results-driven expertise to fulfill your passion for making a difference in the lives of seniors? Do you love building and maintaining working relationships with others that improve their quality of life? If so, an Internal Care Coordinator position with Comfort Keepers is for you!

About Us:

Comfort Keepers, a leading provider of in-home senior care, is committed to enhancing the lives of seniors. With over 17 years of service in the Upstate, we are now expanding our team.

Position Summary:

The Internal Care Coordinator is responsible for managing the daily and ongoing scheduling of caregivers to clients at Comfort Keepers. This role ensures that clients receive the appropriate level of care from caregivers who match their needs and preferences. The Internal Care Coordinator plays a crucial role in maintaining continuity of care, optimizing caregiver utilization, and ensuring client satisfaction.

Why Join Our Team:

A family-based culture
Competitive Pay
Paid Time Off
Medical, Dental & Vision Plan
401K
Paid Holidays
Ongoing Training and Professional Development
Disability and Life Insurance

Internal Care Coordinator – Responsibilities

Develop and maintain the caregiver schedule, ensuring all shifts are covered according to client care plans.
Match caregivers to clients based on skills, experience, availability, and client preferences.
Address and resolve scheduling conflicts or issues as they arise, ensuring minimal disruption to care services.
Communicate with clients and their families regarding scheduling, changes, and any relevant updates.
Work closely with the care team to adjust schedules based on client feedback, changing care needs, or other factors.
Collaborate with other team members to ensure smooth operations and continuity of care.
Participates in a rotating on-call schedule, addressing the needs of clients and caregivers, and managing new client inquiries as needed.

Qualifications:

High School diploma required; bachelor's degree preferred.
Prior scheduling experience is a plus, but not required.
Strong computer skills (Microsoft Office, additional software)
Excellent interpersonal and organizational skills.
Must have strong problem-solving skills and thrive in a fast-paced environment.
Ability to uphold confidentiality and exhibit strong attention to detail.
Must possess excellent customer service skills, particularly for handling phone interactions.
Positive, professional attitude and team player mindset.
Skilled at building relationships with people from diverse and varied backgrounds.

Join the Comfort Keepers family! Apply today!

Apply today!