You are applying for work with a Comfort Keepers franchisee, not CK Franchising, Inc. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
Job Summary:
We are seeking a detail-oriented and organized Administrative Assistant to support the operations and compliance functions of our home health agency. The ideal candidate will assist in ensuring efficient day-to-day operations while maintaining compliance with federal, state, and local regulations. This role requires strong organizational skills, attention to detail, and the ability to handle confidential information with professionalism.
Key Responsibilities:
- Greet and welcome visitors, clients, and caregivers in a friendly and professional manner.
- Answer and direct incoming phone calls to the appropriate personnel or departments.
- Provide administrative support to the operations and compliance teams, including scheduling meetings, preparing reports, and maintaining records.
- Assist in the development, implementation, and monitoring of policies and procedures to ensure compliance with regulatory requirements.
- Maintain and organize compliance documentation, including licenses, certifications, and audits.
- Monitor and track staff credentials, training, and continuing education to ensure compliance with regulatory standards.
- Assist with the preparation of reports for regulatory agencies and internal audits.
- Support the coordination of agency-wide training programs related to compliance and operational protocols.
- Maintain accurate and up-to-date records in electronic health record (EHR) and document management systems.
- Serve as a point of contact for regulatory inquiries and assist in coordinating responses to compliance-related matters.
- Coordinate office activities, including ordering supplies, managing correspondence, and handling administrative tasks.
- Assist in the onboarding process of new employees, ensuring compliance with agency policies and procedures.
Qualifications:
- High school diploma or equivalent required; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred.
- Minimum of 2 years of administrative experience, preferably in a healthcare or home health setting.
- Knowledge of home health regulations and compliance requirements is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and electronic health record (EHR) systems.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong attention to detail and problem-solving skills.
Working Conditions:
- Office-based position with occasional travel for training and compliance-related meetings.
- Standard working hours with flexibility required during audits or regulatory inspections.
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development opportunities
Pay: $19 per hour
How to Apply:
Interested candidates should submit their resume outlining their qualifications and experience relevant to this role.
