Career Frequently Asked Questions

3249 Old Conejo Rd, Thousand Oaks, California

(805) 494-9900

Questions and Answers: Working for Comfort Keepers ®


Before signing on as a caregiver, you may have some questions about how our company works. We have answered some of the most common ones below. If you still have more questions, or you're interested in applying, please contact us. You can either visit your local office, or give us a call.

Comfort Keepers Home Care Careers FAQs

Before signing on as a caregiver, you may have some questions about how our company works. We have answered some of the most common ones below. If you still have more questions, or you’re interested in applying, please contact us by phone (805) 494-9900 or complete the contact us form

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Questions and Answers: Working for Comfort Keepers®

Comfort Keepers offers more than home care jobs. Working with us is a truly rewarding experience.

You get to help enrich the lives of seniors by offering support and companionship. We help our clients to stay in their own homes longer, improving the quality of their lives.

We are always looking for new Comfort Keepers to join our team. If your passion is caring for others, we want to hear from you.

  • What Is Comfort Keepers?

    Comfort Keepers is a company that offers quality in-home care to seniors, people with disabilities and other adults needing help. Our location is an independently owned business and part of the Comfort Keepers 700 location network.  Our commitment is to help people live better lives. 

    This is more than an assisted living job. Comfort Keepers is a family united by a culture of care. We only hire the best to be caregivers, because that's what our clients deserve. We want to give clients the same level of care we would offer to our own loved ones.

  • What Tasks Would I Perform?

    This depends on your skills, availability, and the position that you desire. Some of our caregivers act only as companions for our clients. This means spending time with them and performing light tasks as needed. Other clients need extra support, such Alzheimer’s care or assistance with some other health condition. Every open position listed in our career center will describe the requirements of the job.

    Some in-home care requires light housekeeping, meal preparation, and other household chores.

    Each client has a unique care plan that is tailored to his or her particular needs. Before accepting a client, your supervisor will go over this list with you.

    Our most important job, no matter who our client is, is to be there for them. The role of the caregiver is an important one. Clients depend on us to help them live a more enriched and fulfilling life. This is why we’re proud to call ourselves Comfort Keepers.

  • What Does a Supervisor Do?

    Your supervisor matches you with your clients. He or she will answer your questions and track your performance.

  • What Is a Plan of Care?

    Every client receives a plan of care. This document outlines the duties and responsibilities expected by the senior that is in your care. We believe that caring for our clients is about more than performing tasks for them. The plan of care includes activities designed to promote a healthy body and mind.

  • Can I Work in My Hometown?

    Yes, if there is an assignment located there.  Typically, we have open assignments in all locations.  Our service area covers all of Ventura County, Southern Santa Barbara County and many parts of Los Angeles County.

  • Do I Need Any Special Training?

    As a caregiver, the most important thing for you to possess is compassion. We want caring individuals and will train them with the skills they need to perform their jobs. Our entry-level caregiver jobs do not require any special training before applying. We will help you learn the skills that you need to succeed.

    Some towns might require caregivers to have special certifications. Some senior care jobs require higher levels of skill than others. Check with your local office to see if this is necessary for you. If you do need training, your local office can help you get certified.

    If you want to grow in your career with us, we offer many online courses and certification options.

  • How Far Will I Have to Travel?

    Since we are a local office, providing you reside in one of our service area cites - it could be just down the street or could be across town.  

  • Do I Need to Provide Transportation?

    Yes, you need a valid driver’s license to be a caregiver. Part of your duties might include driving your client to health appointments, social events, or going shopping. You may also need to run errands for them. Having a reliable vehicle is a critical part of being a caregiver.

  • Will I Get Compensated for Mileage?

    Yes, mileage compensation for transporting your client is one of the benefits we offer.

  • Can I Choose My Own Clients?

    Your supervisor will match you with clients who fit your availability and personality, as we feel it is the best plan for both of you. When your supervisor has found a good match for you, he or she will go over that client’s plan of care with you. If you feel that the plan is outside what you’re capable of offering, simply tell your supervisor and a suitable caregiver will be found for the client.

  • Can I Be a Caregiver to My Family Member?

    Yes.  You can be employed with Comfort Keepers while caring for your family member.

  • I Go to School, Can I Schedule Work Around My Classes?

    Many caregivers are students or recent graduates. Let your supervisor know when you have classes, and they can build a work schedule around it. When your classes change, let your supervisor know as soon as possible. This allows them to update your schedule. Being a caregiver is a great way to earn money and gain experience at school.

  • What Happens If I Get Sick?

    Getting sick is natural, and we don't want you to get your client sick. Contact your supervisor as soon as you’re feeling ill so they can get coverage for your client. Caregiver jobs require that you be there for your client when you are scheduled. This reliability is an important part of Comfort Keepers. We expect sickness to occur, but it should be an uncommon occurrence. This allows us to give the best service to our clients.  We offer paid sick time.  

  • Can I Have Another Job and Be a Comfort Keeper?

    Yes.

  • Can I Get a Promotion?

    Comfort Keepers offers annual reviews. We believe in rewarding excellence. If you get extra certifications, or a new position opens up, you could get a promotion and raise*.

  • How Do Taxes Work?

    With Comfort Keepers, you are an employee of our local office. This means we take care of all taxes, just like other employers.

  • How Much Will I Get Paid?

    We pride ourselves on compensating our caregivers well. The amount you make will depend on your position, experience, and where you live.  See our pay range on the job postings. 

  • If I Have a Certification, Do I Get Paid More?

    This is possible and can be discussed. We value that you are investing in your own education, and we will try to reward you for doing so. Certifications make you eligible for higher paying positions. Speak with your supervisor about building an education plan. This will help you advance to the job that you desire. See our pay ranges on the job postings.  

  • Can I Get Health Insurance?

    Comfort Keepers are eligible for comprehensive health coverage with required hours. 

Comfort Keepers offers more than home care jobs. Working with us is a truly rewarding experience.


You get to help enrich the lives of seniors by offering support and companionship. We help our clients to stay in their own homes longer, improving the quality of their lives. We are always looking for new Comfort Keepers to join our team. If your passion is caring for others, we want to hear from you.